Digital Matchbox

Settings

Configure your clinic profile and how Matchbox talks to your patients.

Clinic profile

These details help your appointment reminders sound like they're coming directly from your front desk.

Default reminder window

By default, Matchbox sends reminder calls and follow-ups 24 hours before the appointment. You'll be able to customize this per campaign later.

Call context & notes

Add any extra details you want the agent to know about your clinic, patients, or policies.

This context is used to make your reminder calls sound more natural and specific to your clinic.